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theljstaff wrote in lj_policy
Welcome to lj_policy!

We're glad you're here. This community will be used to gather your opinions about social and community policy.

We understand that there is a lot to absorb and process right now with the creation of LiveJournal, Inc. Since this is a transition for all of us, we want to initiate a dialogue with you, the users. We feel it is very important to hear your concerns before we release any changes to current policies, and we want to start this process right away.

As a starting point, we don't want to just guess what's important to you; we want to hear about it directly from you. Please take a moment to answer the questions below:

1) What is your greatest concern about LiveJournal's current policies?

2) Regarding your primary concern, are you aware of a site that handles that issue in a way that you like?

This is just a starting point to get your initial ideas. We know you have a lot more where these come from, and in the coming days and weeks we will make sure you have a chance to voice your opinions. We look forward to your comments.

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One of my biggest concerns (and one that hasn't been covered by others yet) may actually seem like a rather minor thing -- the tendency, in policy-related announcements, for huge pieces of information that people will reasonably be curious about to be left out, only to be asked about in comments over and over and over.

For instance, in the recent announcement in lj_biz of the new flagging system, comment after comment asked questions about what procedures were in place to prevent abusive flagging of non-offensive content. The LJ staffer (whose username I've forgotten) gamely went through and answered the same question over and over -- but shouldn't it have been obvious that this was something people would want answers about? Wouldn't it have been easier on everyone to have that answer readily available in the post, or at least to have edited it in after it became obvious that virtually everyone who read the post wanted to know more about that issue?

I don't know of a site that does this particularly well. However, someone in those comments suggested having a person or small group assigned to reading over policy announcements before posting and bringing up "obvious" unanswered questions like that one so that they could be answered in the post, which I think would be an excellent solution.

(Deleted comment)
As to your part c), that's certainly true, but I think it's very possible to answer the most burning questions of most users in a single post. In this case, the main ones were:

1. What will happen to me if one of my entries is determined to be 'adult content' and I didn't flag it that way? Am I in trouble? Suspended? Getting a 'first strike'?
2. (the one I used as an example above) What's in place to prevent abuse of this system? Isn't this just a ready-made flamewar tool for jerks?

I think those were fairly predictable. Lots of people had other questions -- exactly how does this work with communities, how does it know I'm underage, will this mess up the way my posts look to my readers who are adults, etc. -- but those two biggest ones, I think someone could have guessed that people would want to have that information right there in the post.

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